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FREQUENTLY ASKED QUESTIONS

What products do we stock?

We stock a diverse range of products. We carry close to 2500 products and if we don't have it, we can get it! Products are divided into dry/ambient, sundry, chilled and frozen. Download our complete list here.

Where do we deliver?

We deliver to more than 40 towns across Victoria and New South Wales. Click here to see our delivery route.

What is the minimum purchase for delivery?

 

Our minimum purchase for delivery is AU$25.00 per order. Please contact us for more information.

How do I become a customer?

 

Simply click here and follow the steps and we'll contact you about trading terms.

How can I order?

 

We have a number of options to suit the customers needs 

  • Sales representative

  • Fax

  • Email

  • Phone

  • Online order - coming soon 

When can I contact to place an order?

 

Our opening hours are Monday - Friday 8.30am to 5.00pm. Cut off times do apply for next day deliveries. Contact us for more information.  

How do I pay?

 

We accept payment in form of direct internet banking, eftpos, bank or company check and cash. 

Can the general public buy off you?

 

Absolutely, we have a retail outlet at 125 Campbell Street that allows the public to view and buy in smaller volumes at fantastic pricing.

How does the rewards program work?

 

Click here to show a step by step guide on the benefits of purchasing within the Countrywide rewards program.

Is Swan Hill Wholesalers HACCP accredited?

 

HACCP certificate can be download here.

Need more answers?

 

If you haven't had your question answered, please contact our friendly office team and they will be happy to answer any questions you might have. 

Photo credit- Swan Hill INC